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Jobs at Fireclay Tile

San Francisco Showroom Designer / Sales

Location: San Francisco, CA

Department: Sales

Type: Full Time

Min. Experience: Experienced

We are currently looking for an energetic, vivacious Showroom Designer and Salesperson to join our San Francisco Showroom team and help grow our company. Our San Francisco showroom is unique from almost every other tile showroom because we actually make most of the products we sell. Embracing our brand and our soul will be paramount.

Your focus will be purely on sales, customer service, and project design in our San Francisco showroom and ensuring that our customers have the best possible experience. We are looking for a unique individual who is a go-getter, is an independent thinker, and wants to find innovative ways to help lead Fireclay Tile into this new world. A true LOVE for design and tile is a must. You are qualified for this job if you have a background in design with a love for tile, an exceptionally outgoing and infectious personality, are eager for a new challenge, and love selling to customers and demonstrating first-class customer service.

 

About Fireclay Tile:

Fireclay Tile is changing the face of tile, from the sustainable ways that we make our product using recycled content and local manufacturing to how we engage and sell to customers. We are intensely focused on building a brand and ensuring that all of our customers have the best experience possible when buying tile. Simply, we want to make tile easy, and we want to sell the highest quality products in the most user friendly way.

We offer great benefits, and every person in our company has an equity stake as well as full access to our financials. We have been in business for 28 years and our company is like a small family -- it will be imperative that you fit in with our company culture and that you have a self-starter personality. We are looking for a unique individual who is a go-getter, is an independent thinker, and who wants to find innovative ways to help lead Fireclay Tile into this new world.

 

In this role you'll be:

-Driving sales in our San Francisco showroom. This includes helping walk-in customers, following up with previous customers via phone/email, and ensuring our partners such as contractors have exceptional sales experiences.
-Working with customers on tile designs for their kitchens, bathrooms, patios, and other related projects. A strong knowledge of both design and tile is essential.
-Ensuring the showroom always looks its best and is merchandized well.
-Working with the Fireclay team and our outside vendors to ensure we have the correct product, samples, and sales materials necessary to ensure our customers can get what they need.
-Designing and updating Fireclay Tile concept boards to best show current products and those in development.
-Training and learning about ceramics, Fireclay Tile, and all that there is to our business so that you can talk about it intelligently and expertly.
-Working with online technologies including Google Documents, Salesforce.com, and other web-based programs to take customer service to the next level. A strong background in computers is key.
-Supporting the team in any other way that is necessary.


This may be an ideal opportunity for you if you desire to:

-Direct your professional energy towards a more sustainable planet.
-Feel passionately committed to the product you represent.
-Earn an income that reflects your success.
-Be a key member of an innovative & entrepreneurial company culture.

You'd be a great fit for this role if you:

-Have experience in kitchen and bathroom design or in selling/designing with surfacing materials in a showroom or as a sales rep for ceramic products and have experience in tile specification, sales, ordering and basic installation principles. Background designing with tile in high-end settings and incorporating decorative tiles is a must.
-Are comfortable handling large sales of over $30,000, yet also love ensuring that folks making a $20 purchase have a great experience.
-Background in interior design or the home/commercial furnishings space. Preference for individuals with a demonstrated commitment to sustainability.
-Have a strong background in tile.
-LOVE customer service! Have exemplary organization and time management skills with the ability to greet and retain new clients while maintaining existing accounts. We strive to be like companies such as Zappos.com, Apple, or Patagonia. We have a 5-star Yelp rating and our goal is to always maintain world-class customer service.
-Are a self-starter and don't need any hand holding, but is comfortable giving and receiving feedback.
-Are fun, passionate and learn quickly. Love being part of a small company and personally contributing to our team's success.


*Please note that working Saturdays is part of the job requirement.*

 


Fireclay Tile is an equal opportunity employer. We offer healthcare, vacation, 401(k), and employee stock options. Plus, we make the best BBQs in the world!

 

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